Effective Date: June 2026
1. Introduction
Yog Electro Process Private Limited (“Yog Electro Process”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy applies to:
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Yog Electro Process website(s)
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Yog Assist mobile application
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Product inquiry forms
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Request for Quotation (RFQ) services
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Customer support services
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Marketing and communication services
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Any related products, applications, and services operated by Yog Electro Process Private Limited
By using our website, mobile application, or services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information
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Full Name
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Email Address
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Mobile Number
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Company Name
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Designation
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City, State, and Country
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Business Address
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Product Requirements
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RFQ Details
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Customer Communication Records
Technical Information
We may automatically collect:
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Device Information
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Browser Information
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IP Address
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Operating System
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App Version
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Website Usage Data
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Mobile App Usage Data
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Diagnostic and Crash Information
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
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Improve website performance
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Remember preferences
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Analyze traffic
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Enhance user experience
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Maintain security
Users may disable cookies through browser settings, though certain website features may not function properly.
3. Yog Assist Mobile Application
This Privacy Policy also applies to the Yog Assist mobile application.
Yog Assist may collect information submitted by users while using:
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Thermocouple Selector
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RTD Selector
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Industrial Heater Selector
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Product Recommendation Tools
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Engineering Calculators
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AI Assistant Features
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RFQ Submission Forms
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Customer Support Features
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User Account and Login Features
Information submitted through Yog Assist may be stored, processed, and used by Yog Electro Process Private Limited to provide services and improve user experience.
4. How We Use Information
We may use collected information to:
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Provide products and services
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Respond to inquiries
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Process RFQ requests
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Recommend suitable products
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Provide technical assistance
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Improve website and application performance
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Manage customer accounts
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Send service-related communications
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Provide quotations and order updates
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Conduct analytics and reporting
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Ensure security and fraud prevention
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Comply with legal obligations
5. AI Assistant Features
Yog Assist may include AI-powered assistance features to help users with product selection, technical guidance, and information requests.
Information submitted through AI interactions may be processed for providing responses, improving service quality, troubleshooting, and maintaining system security.
Users should avoid submitting confidential, proprietary, financial, or highly sensitive personal information through AI chat features.
6. Sharing of Information
We do not sell personal information.
We may share information with:
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Authorized employees
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Technology service providers
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Cloud hosting providers
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Analytics providers
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Communication providers
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Government authorities when required by law
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Business partners involved in providing requested services
All service providers are required to maintain reasonable security standards.
7. Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
8. Data Retention
We retain information only as long as necessary for:
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Providing services
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Customer support
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Legal compliance
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Business operations
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Dispute resolution
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Record keeping
Information may be deleted or anonymized when no longer required.
9. Third-Party Services
Our website and applications may integrate with third-party services such as:
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Analytics platforms
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Authentication providers
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Cloud infrastructure providers
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Communication services
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AI service providers
Use of such services may be subject to the respective third-party privacy policies.
10. Children’s Privacy
Our products and services are intended for business and industrial users and are not directed toward children under 18 years of age.
We do not knowingly collect personal information from children.
11. Your Rights
Subject to applicable law, users may have the right to:
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Access their personal information
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Request correction of inaccurate information
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Request deletion of information
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Withdraw consent where applicable
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Object to certain processing activities
Requests may be submitted using the contact information below.
12. External Links
Our website or application may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of third-party websites.
Users should review the privacy policies of external websites independently.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.
14. Contact Us
Yog Electro Process Private Limited
Website: https://yogelectroprocess.com
Email: info@yogelectroprocess.com
For privacy-related questions, requests, or concerns, please contact us using the information above.